Technology assistance resources for return to campus - July 27, 2021
Statement from the Dean's Office: Technology assistance resources for return to campus - July 27, 2021
CANR Community Members,
With many of us looking toward Fall 2021 to be back in the office, many will need assistance with technology related issues. Please be aware that this may take more time than in the past because so many people will be returning around the same time. We are anticipating a high volume of calls for assistance and ask for your patience.
To ensure you can work on your first day back, we highly recommended that you schedule time, about one week in advance of your first working day back in the office, to come to your working location and verify that all of your technology is plugged in and working appropriately, including your hardware, internet, phone, and other peripherals.
Please be aware that unused devices or devices primarily used remotely may need many updates. Be sure to leave plenty of time when you return for those updates to complete prior to any time sensitive/important engagements.
Here are some tips for checking connections and technology, that you can do yourself:
One week prior to your first working day, you should go to your working location and check:
Internet Connections (Wired and Wireless):
Who should I contact with questions?
If you are unable to reconnect your equipment on your own, cannot access the internet after registering your computer, or need help with peripherals such as printers, please contact your department IT support or the ANR Service Desk at (517) 355-3776 or firstname.lastname@example.org.
We are looking forward to seeing you on campus in the coming months. Thank you for all of your work during these challenging times.
Kelly Millenbah, Ph.D.
College of Agriculture and Natural Resources
Unit IT Manager
College of Agriculture and Natural Resource